Hello,

We are using ReportGrid 01.09.09. on DNN 4.7 .

We think it has something to do with ReportGrid because there is no other 3rd party installed on the DNN installation, and we haven't seen these kinds of errors in any of our other 4.7+ DNN installations. There is nothing more on the website than pages, reportgrid instances and one or two text modules.

We tried reinstalling DNN and tried DNN 4.8 , to no avail.

We cannot anticipate when excactly the errors occur, but when it fails, it's the whole website that has the problem, including visitors to the site on another computer.

This is an example of how we have the instances of ReportGrid set:
(we have about 15 ReportGrid instances on various pages on this website all executing various queries)

Database connectionstring: <add name="stringforreportgrid" connectionString="Server=.\MYSERVER;Database=mydatabase;uid=mylogin;pwd=mypassword;" providerName="System.Data.SqlClient" />
Query: EXECUTE dtx_InsertObject @name
Parameter: @name name FreeText True True

The stored procedure inserts something and returns "it worked" or "it didn't" to the reportgrid.

We have made several pages including edit/delete/insert and select pages, which are one for one just reportgrids who execute stored procedures with a number of parameters.

Everything works fine until suddenly we get these errors, then after a few refreshes or a couple of minutes everything works fine again.

The following errors are generated (not ordered) and all pages we try to go to, regardless of the logged in user.

DotNetNuke.Services.Exceptions.ModuleLoadException: hashControls must contain the control to add Parameter name: hashControls[lblFilterkitchenid30_376] ---> System.ArgumentNullException: hashControls must contain the control to add Parameter name: hashControls[lblFilterkitchenid30_376] at Dna2.Modules.ReportGrid.ControlInjector.InjectControls(Panel& pnlContent, String html, Hashtable hashControls) at Dna2.Modules.ReportGrid.ParametersController.InjectHTML(ReportGridInfo objReport, Page page, PlaceHolder ph, QueryVariables vars, String strRefreshText, Boolean bCompact) at Dna2.Modules.ReportGrid.ViewReportGrid.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace

Hi! It's impossible that ReportGrid could kill your portal. It's on other hand possible to have exceptions and/or timeout on pages whenever you use "heavy" stored procedure. About errors 1,2,3,4,5, only error 1 and 5 refers to ReportGrid and they appear to be timeout errors.

It's possible your stored procedures last a very long time???? Do you have network errors and/or downtime on your server?!?

Thanks for all the additional information you could provide,
Kind Regards,
D.

Hi! I will appreciate to see the problem myself. It's not that we don't trust you, it's only that this module is installed in hundreds websites and we never observed this issue. Please send the necessary info's to "support at dnaxp.net" and we'll investigate the problem (please include an admin account, we want to check also the event viewer).
Kind Regards,
D.

I've got your email! I'll be checking your website today!
Kind Regards,
D.

Hi! Sorry for being late but I'm still doing tests. We really never used our module as a forms builder and we want to be sure before release a patch.
It should take probably a few more days.
Kind Regards,
D.